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NYCOMCO

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Dispatch Solutions

Dispatch solutions in the Hudson Valley

Give your dispatchers the equipment to deliver the communication, information and updates your community needs, with a fast, state-of-the-art system.

Available on New York State OGS contract. A specialist replies within one business day.

Overview

The center of every response

If your communication assets are struggling to keep up with the expectation of instant coordination, it is time to upgrade your dispatch console.

NYCOMCO equips dispatch centers end to end, from the console and the logging recorder to the 24/7 chair your dispatcher sits in, and we were chosen to build the communications system for the Hudson Valley’s 911 Emergency Control Center.

Security operator monitoring live video

What we offer

Everything a dispatch floor needs

Motorola dispatch consoles

Reliable, relevant, real-time service with interoperable reach across applications, dedicated recording, simple interfaces and advanced messaging.

Zetron consoles

Zetron DCS-5020, Series 4000 and M4010 consoles for small to medium control rooms, monitoring and dispatching conventional and trunked systems efficiently.

Eventide NexLog recorders

Archival and instant-recall recording of 911 calls with ANI/ALI metadata, for forensic replay and incident reconstruction.

Concept Seating

Durable, ergonomic 24/7 chairs that keep dispatchers supported through long shifts, constant use and changing personnel.

Public safety and government

Buying for a public safety agency?

Our specialists work with agencies on radios, dispatch and coverage, and can quote on state contract.

How it works

From first call to a fully supported system

No guesswork and no pressure. Most projects start with a free coverage assessment.

01

Free consultation and assessment

We learn how your teams work and where communication breaks down, then test coverage on site or remotely at no cost.

02

Design and install

Our engineers design the system and handle FCC licensing. Our own certified crews install and test it.

03

Support for the life of your system

Repairs, maintenance agreements, upgrades and license renewals from the same local team.

Manufacturer partners

Dispatch partners

Motorola Solutions Channel Partner logo
Zetron logo
Eventide logo
Concept Seating logo

Who uses it

Industries we equip with dispatch solutions

Keep exploring

Related solutions and services

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Security operator monitoring live video

Incident Management

Spillman Ally records, dispatch and reporting for private security.

Engineer configuring repeater equipment

Engineering & Project Management

System design, installation oversight and end-to-end testing.

4.1

★★★★☆

18 Google reviews

★★★★★

“Great people to work with! Definitely would recommend them to anyone.”

Aidan H., Google review

The Hudson Valley 911 Emergency Control Center chose NYCOMCO to build its communications system.

Good to know

Frequently asked questions

Straight answers from the NYCOMCO team. Have another question? Call 1-800-NYCOMCO and talk to a specialist.

Eventide offers IP and analog interfaces for popular PSAP systems including VESTA, West VIPER, Zetron MAX, Emergency CallWorks, Emergitech and Comtech.

Yes. Zetron consoles like the DCS-5020, Series 4000 and M4010 are designed for small to medium control rooms.

Yes. NYCOMCO was selected by the Hudson Valley 911 Emergency Control Center to develop its customized, modern communications system.

You can buy, lease or rent. MOTOTRBO radios start from $449 (R2), $799 (R5), $1,099 (R7) and $1,699 (ION), or lease from $15 per radio a month with service included. Rentals start from $25 per radio, per week. Your quote reflects your exact configuration, and a specialist replies within one business day.

We serve Dutchess, Ulster, Orange, Putnam, Columbia and Westchester counties from our Poughkeepsie location at 53 West Cedar Street. Call 1-800-NYCOMCO if you are not sure whether we cover your site.

Let’s design the right communications system for your team

Tell us how your team works. A NYCOMCO specialist will recommend the radios, coverage and support that fit your operation and budget, with no obligation.

Serving Dutchess, Ulster, Orange, Putnam, Columbia and Westchester counties.

or 845-471-5520 · 53 West Cedar Street, Poughkeepsie